Refund Policy

Digital Goods — 30-Day Happiness Guarantee

Stories and audio renderings are digital content delivered immediately. If you are not happy with your purchase within 30 days, contact us for a full refund — no questions asked. If the content fails to deliver or is materially defective, we will refund or re-render immediately.

When We Provide Refunds

We will issue a full refund within 30 days of purchase if you are not satisfied for any reason. We will also refund or re-render immediately if the content fails to deliver or is materially defective, if you were charged in error or more than once, or where a refund is required by applicable consumer-protection law.

When We May Decline

We may decline refund requests where the content was delivered as described and accessed, or where a request appears abusive (for example, repeated buy-and-refund behavior).

Monthly Subscriptions

Monthly subscriptions may be cancelled at any time from your account settings. Cancellation takes effect at the end of your current billing period — you will retain access to all subscription features until that date.

Partial-month refunds are not available. If you cancel mid-cycle, your subscription remains active through the end of the paid period and will not renew.

How to Request a Refund

To request a refund, contact us at support@yourstoryvoice.com with your order details and the reason for your request. We'll review and process eligible refunds promptly.

Questions?

If you have questions about a refund or cancellation, please reach out to us at support@yourstoryvoice.com and we'll be happy to help.